You don't necessarily have calls every minute, however . Liveops is a virtual call center offering an on-demand skilled workforce of onshore virtual agents for all customer service and sales needs. Review: LiveOps promises to connect you with tech, health care, retail and insurance companies that need work-at-home customer service operators. They hire customer service and sales professionals who work from home, serving a wide variety of industries from direct response and retail to financial services and healthcare among others. Interview. All customer leads are warm and provided at no cost to specialists. The process took 2 weeks. Top Industries that use LiveOps Looking at LiveOps customers by industry, we find that Computer Software (34%) and Computer Games (8%) are the largest segments. Cons. Liveops - Remote Life Insurance Agent - SPRING - TX Flexibility. LiveOps, Inc. | Better Business Bureau® Profile Liveops: Flexibility. Many agents work both a variety of sales and customer service lines. Working as a Customer Service Representative at Liveops ... So forget the 9-to-5 and set your own schedule as an . the support provided by the company is awesome and the other agents within the company are there to bounce questions and ideas around. Needed to send in a current resume with all your customer service experience. Get started on your new home business. Their consistency, professionalism and customer service are unparalleled in the industry. Flexible Home-Based Phone Jobs With LiveOps VIPDesk. See the full list at Craft. View Christine Love's business profile as Agent at LiveOps. | Liveops, a virtual contact . Where my messages go unanswered or there is a delay. Liveops - The modern call center. Virtual. Flexible ... Calls are made and received for inbound sales, insurance sales, insurance claims, health care, roadside assistance, and general customer service. Contact Us | Liveops The company, which has been in business for about a decade, provides tools for company agents to quickly . Job Listing - LiveOps - Customer Service/Sales With no call center overhead or wasted idle time, our pay-per-use model scales to meet seasonal or time of day spikes in demand. You set you hours/days that you are available to work. Redwood City, CA 94065. Get Directions → We're ranked 3rd in Flexjob's 2021 Top 100 Companies with Remote Jobs . LiveOps is a great company to work with. Virtual Consumer Services Call Center - Liveops All Topics Call center industry Call center industry news Case study Corporate Customer experience Distance learning Flexible workforce In the news Security . 19. For security and privacy purposes, reports that were completed more than 12 months ago are not available on the Candidate Portal. *Email Address. Liveops' career opportunities enable an all remote team of Independent Contractor Agents to work to live, vs . Apply to Liveops (Fountain) Suite 260. (Sales figure is modelled). Cloud Contact Center Market May Set Epic Growth Story :3CLogic, Content Guru, Liveops Edison, NJ -- (SBWIRE) -- 08/25/2021 -- Worldwide Cloud Contact Center Market In-depth Research Report 2021, Forecast to 2026 is latest research study released by HTF MI evaluating the market risk side analysis, highlighting opportunities and leveraged with strategic and tactical decision-making support. Contact Email sales@liveops.com. Contact Email sales@liveops.com. We're ranked 3rd in Flexjob's 2021 Top 100 Companies with Remote Jobs . Earning potential. We currently contract with a variety of Fortune 500 companies, handling their inbound customer care calls. Unpublished and Confidential property of Liveops, Inc. LIVEOPS AGENT RESOURCES Script Below is the script for the three roles: agent, customer reviewer. LiveOps is a cloud applications provider that's completely focused on customer service. The process took 1 week. Liveops offers an on-demand skilled workforce of onshore virtual agents for customer service and sales. *Last Name. They don't promise a set rate of pay, but maintain that most companies pay 25 - 45 cents per minute when the representative is online. Note: Because agent responses may vary, the "Reviewer" may need to adjust the "customer" scripts to respond . Build a thriving work-at-home business providing remote customer service for top brands. LiveOps, a provider of cloud contact center and customer service software, has closed a $30 million round of debt funding . Customer Service Representative/ Call Center(Current Employee) - Dayton, OH - August 19, 2021 Truth, schedules are not always available. It is a cloud-based contact center / virtual call center software with social customer service greatly improves customer service and customer support. Liveops improves people's lives by offering an on-demand, virtual agent network for customer service and sales needs. 272 reviews from Liveops employees about working as a Customer Service Representative at Liveops. Liveops offers a variety of call center careers and work-from-home customer service opportunities with schedules that fit your lifestyle. You can work whenever you want. With more than 20 years of experience offering flexibility, scalable talent and meaningful work, Liveops has been improving the lives of its agents, clients, and employees by creating endless opportunity. Liveops - Customer service jobs in Jacksonville, FL What is Liveops? Pros. This business offers on-demand skilled workforce of onshore virtual agents for all customer service and sales needs. #5. By providing my cell phone number, I agree that TruGreen may call or text/SMS message me on that number using an automated telephone dialing system or prerecorded or artificial voice to discuss possible employment opportunities, my account, including current and possible future services, customer service and billing. With more than 20 years of experience offering flexibility, scalable talent and meaningful work, Liveops has been improving the lives of. BBB accredited since 1/13/2016. Phone number By submitting such information, I consent for Liveops and its representatives to contact me (via SMS text message or call, made with or without the use of an automated autodialer) at the phone number and e-mail I provided to discuss the status of my application, or additional programs that I may be interested in. We're ranked 3rd in Flexjob's 2021 Top 100 Companies with Remote Jobs . I have a different question →. On the heels of receiving $30 million in debt funding, cloud contact center software provider LiveOps forms two new subsidiaries and acquires a customer service startup. • Minimum of 1 year customer service experience. • Computer skills, including navigating multiple open tabs, systems and processes. The best thing about LiveOps is this is totally 100% remote. Customer Service Representative/ Call Center(Current Employee) - Dayton, OH - August 19, 2021 Truth, schedules are not always available. Our rigorous certification program ensures agents always answer the call with the empathy, professionalism, and knowledge your customers expect. It is basically YOUR business so YOU are your own BOSS. Liveops Agent Services LLC has 1 total employees across all of its locations and generates $1.48 million in sales (USD). *Are you currently contracted as an independent agent with Liveops? If you need a copy of an old report or have a question about an old report, please submit a request to our support team. Apply Now. Extraordinary customer service, at your service. Free interview details posted anonymously by Liveops interview candidates. Liveops, Inc. | 8,772 followers on LinkedIn. Sutherland is a global business process outsourcing company that provides customer service, back-office, and technology-enhanced solutions to companies all over the world. Freedom. Agents provide customer care for a variety of clients in fields such as energy, insurance billing and payments, payroll support and more. *My question is regarding: *Summary. *First Name. Get Directions → • Strong customer service and writing skills. Ann Ruckstuhl, Chief Marketing Officer, LiveOps. Customer Service Representative (Current Employee) - Scottsdale, AZ - January 26, 2021. Join Liveops Nation and experience the freedom and autonomy of being self-employed! 9 Liveops Customer Service Representative interview questions and 15 interview reviews. I interviewed at Liveops (Calumet, MI) in Sep 2018. Phone Number 800-908-4502. As a Customer Service Agent, you'll serve your clients by acting as the voice of their brand, caring for their customers and troubleshooting problems. I interviewed at Liveops (Scottsdale, AZ) in Jun 2021. Completely flexible schedule. 9 Liveops Customer Service Representative interview questions and 15 interview reviews. Work available 24/7 Good earning potential No micromanagement. Attachment. Calls are routed to the top performing agents first. Free interview details posted anonymously by Liveops interview candidates. So much of the time, I am left with zero work hours because the client I am in, has too many agents and not enough commits to handle the number of people handling the calls. 203 Redwood Shores Parkway Suite 260 Redwood City, CA 94065. Liveops was founded in 2000 and has approximately 240 direct employees in addition to their remote workforce. Another popular customer service agency where you can make money by chatting with customers is VIPDesk. The down side is that the pay is based on talk time, which means you are only paid while interacting/talking with the customer. Liveops: Flexibility. Autonomy. Pros. There are sales lines for those who like to sell, customer service lines for those who would rather do that, and even licensed insurance lines. Phone Number 800-908-4502. To work with Liveops, you must have: • Experience handling inbound & outbound calls. LiveOps contracts with programs and companies that need these types of agents, and then they hire the independent agents to handle the calls. Your customers deserve the best at every touchpoint. Enterprises trust their customers to Liveops agents. 272 reviews from Liveops employees about working as a Customer Service Representative at Liveops. Paid for talk time, so your metrics need to be good to consistently get calls and get paid consistently. As a Liveops Independent Contractor Agent, you can build a thriving work-at-home business providing remote customer support for our client Nike.
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